Payment and delivery

Dear Customers!
Smart Koala products have the international quality standards 3C, СE, FCC и RoHS. We provide you with a 13 months warranty.
In case you noticed any malfunction - a product replacement is 100% guaranteed.

Payment methods

Visa or MasterCard: Оnline payment (with Visa or MasterCard). Payment removed immediately.

COD on receipt of the goods: COD on receipt of the goods (in Ukraine), sent by Nova Pochta. Our manager will contact you after placing the order.

Delivery terms & options

Pickup (online payment):

Pickup from the office: Kiev, Shahtarska 5, 04074
*In case ordered items are in stock.
**Cost of delivery - 0.00 UAH.

Courier delivery in Ukraine (online payment):

Delivery in Kyiv is carried out the next business day from 9am to 9 pm. * In case ordered items are in stock.
*In case ordered items are in stock.
**Cost of delivery - 80.00 UAH.

Delivery to Nova Poshta office:

The cost of delivery to Nova Poshta office according to its tariffs. On average, delivery takes 1-3 days. While ordering our managers agree with your delivery date before sending the goods. Once the order reaches the destination a bill number will be sent to your cellphone. To receive your order in Nova Poshta office you need to take your ID and show it to the representative together with the bill number. You can check with our manager the cost of yourgoods delivery, when ordering or on the official website of Nova Poshta.
*In case ordered items are in stock.
**Cost of delivery - 60.00 UAH.